Some urgent care facilities really stand out in today’s market.

Asheville, NC, nestled in the Blue Ridge Mountains, is known for being the boyhood home of novelist Thomas Wolfe and the site of America’s largest home George Vanderbilt’s 250-room Biltmore House. It may not be well known, but Asheville is, also, home to one of the most stately urgent care centers in the USA–Sisters of Mercy Urgent Care West.

I had the pleasure of meeting with their dedicated staff last week, as they worked with me to implement Practice Velocity solutions to systematize the charting and coding for their urgent care centers. Upstairs, the urgent care center has a beautiful conference room, administrative offices, and a view across the valley. Downstairs the center has a spacious and tastefully decorated waiting room, a door to the clinical area that requires manual electronic access by the receptionist, ample exam rooms, and a semi-private charting area for providers. There is ample parking in the back and a covered driveway to allow for protection from the elements when dropping off a sick patient.

The center has a large, lighted sign on the street. Still, one other aspect of the center ties in with a previous post. When you drive up the road to the center, you will see it framed with the large billboard, telling the community, “We’re here for you.”

Practice Velocity congratulates the staff of Sisters of Mercy Urgent Care Centers for being there for the urgent care needs of the people of Asheville.