Whatever your business, specialized software can help your business run more efficiently. Manufacturers use manufacturing software, web-design companies use web-design software, staffing companies use human resource software, banks use banking software, etc. Urgent care centers require software that is specially designed for use in the urgent care center.
Some of the software functionality that Practice Velocity has developed specifically for urgent care centers includes:
- ZipPass® Get in Line, Online™ - Online Patient Registration: When prospective patients visit your website, they are usually looking for a clinic to visit that day to receive immediate care for a health condition. ZipPass looks at the clinic logbook in Practice Velocity Management online software and allows these website visitors to instantly sign up for the "first available appointment" or the "first appointment available after ___ AM/PM." ZipPass takes the convenience of urgent care to the next level--into the Internet age.
- Rapid Patient Registration: Practice Velocity software anticipates the fact that the vast majority of patients in the urgent care center will not have scheduled appointments. Yes, you can schedule appointments in the system, but the expectation is that the patient will arrive for a walk-in, unscheduled visit. Thus, to sign in a walk-in patient, receptionists do not have to jerry rig a software workaround--such as making an artificial appointment or setting up a physician named "walk-in" to accommodate the walk-in patient.
- Simple Fast Charting: The VelociDoc EMR is a rapid, user-friendly system for physician charting. With its two hour training time and full integration of Practice Velocity software, VelociDoc may make sense for your urgent care center.
- Computerized Coding: Urgent care centers can miss revenue or end up failing payor audits. The automated coding of the VelociDoc allows physicians to audit the coding and documentation for each visit. This maximizes appropriate revenue while improving coding compliance.
- Automated Code Entry: Codes produced via the computer simply flow into the Practice Velocity Management system to speed code entry.
- Real-time eligibility (RTE): Immediately upon patient registration, the system checks the patient’s insurance to see if the patient has valid insurance. Results are returned directly to the PV system. Your staff no longer need to call the payor directly and wait on hold for an answer about the patient’s insurance eligibility.
- Electronic Billing: Once the claim is approved by the biller, the billings go out electronically (via EDI) to payors. This speeds reimbursement and improves billing efficiency.
- Electronic Remittance (ERA): Gone are the days of spending hundreds of hours keying the data from paper explanation of benefits (EOBs) into your billing system. Instead, many payors will simply transmit the information in an electronic file that can be downloaded and approved. Payment posting that used to take hours can now be performed in a matter of minutes.
- Extensive Reporting: Will your system run reports that will tell you:
- how many patients your clinic averages on Mondays between 8AM and 9AM (and any other hour of any day of the week)
- how many new patients heard about your center via the Internet, your sign, fliers, or whatever marketing methods you have employed
- work comp revenue for every client company for each of the last X months
- revenue by type (walk-in, work comp, employer-paid services) for any day, week or month
In short, Practice Velocity software gives your urgent care team the tools to maximize the efficiency of your urgent care center. The software allows your team to focus on what it does best--providing excellent healthcare to patients.
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