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Questions for Dr. Stern

About Your Urgent Care Center

113. I am looking to open an urgent care center and I am curious as to the top 10 codes most commonly used in this setting, any chance you could point me in the right direction?

Thanks for contacting Practice Velocity. We are glad to hear that you are joining the urgent care community of professionals.

Here is a list of the top ten codes that are used in a large sampling of urgent care centers.

36415
71020
87880
99051
99202
99203
99212
99213
99214
S9088

Some centers use S9083 for many of their visits instead of the above codes. Use of this code is required by contract with some payors, as they contract for one flat rate fee for patient visits. This same flat rate applies, no matter what the patient diagnosis—the same rate for a hangnail or a heart attack.

Practice Velocity is involved in helping urgent care centers in several ways. Let me review several of our affiliated businesses.

  • Practice Velocity: software solutions for marketing, charting, automated coding, billing, occupational medicine protocols and collections.
  • NMN Consultants: has consulted more than 100 startup urgent care centers. Consulting services include pro-forma help, purchasing advice, floor plan review, and a checklist of over 1,500 items to complete in the startup of an urgent care center.
  • PV Billing® : with over 150 billers, we provide full-service billing services and managed care contracting and credentialing for urgent care centers in many states.

We would be delighted to host your team for a full-day tour of our urgent care centers and software company.  Feel free to call and schedule a visit to our urgent care headquarters (only one hour from O’Hare Airport).  Over 300 urgent care professionals took advantage of tours of our urgent care operations last year.  During the tour, we outline our entire operation, including:

  • Reception
  • Marketing
  • Site selection
  • Added services
  • Occupational medicine
  • Patient flow
  • Whatever else you wish to review

We would be delighted to serve you in your new endeavor. To schedule a web demo or phone call or to schedule a tour of our headquarters, call 888-357-4209 and ask for Kathy (ext. 1622).

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