Avoid Common Mistakes
 

Questions for Dr. Stern

About Your Urgent Care Center

62. We bill for 4 clinics that are licensed as "outpatient clinic". We are confused on the place of service code because the 22 states the facility is part of the hospital and the urgent care seems more appropriate but we were told it was not appropriate because it must be a provider based and doctor owned facility that doesn't bill separately for the facility charge. We only bill the professional charge for our doctors. Any help or guidance you can give me would be much appreciated.

No matter what your location (hospital, free-standing, in multispecialty clinic, etc.) or billing structure (facility only, provider only, combination) every payor is likely to see this issue differently. There is no hard-and-fast rule for any given payor. If you are not verify what the payor wants, I personal opinion is that in your situation you may minimize denials by using the place of service -22 (Outpatient Hospital,), but it always best to check with the payor. Of course, most of us hate that “check with your payor” phrase because so often the payor representative does not know the answer or, even worse, gives us the wrong answer.

Hope that helps. Take care and feel free to drop us a note with any future coding questions.

 

Return to Question List

Call me today for help with starting your urgent care.

(888) 357-4209


David Stern, MD, CPC
CEO, Practice Velocity
Partner, Physicians Immediate Care
Board Member, Urgent Care      Association of America

Dr. Stern helped design the patent-pending Practice Velocity template (PiVoT) that is now used in over 240 urgent care centers. He is board certified in internal medicine and served as Chief Resident in Internal Medicine at Pennsylvania State University. Dr. Stern received his medical degree from Jefferson Medical College of Thomas Jefferson University after completing undergraduate studies at Houghton College in Houghton, NY. Dr. Stern serves on the Board of Directors of the Urgent Care Association of America (UCAOA). A Certified Professional Coder, Dr. Stern writes articles and presents at numerous national and regional conferences on topics, including medical charting, emr, medical coding and medical practice management. With additional partners of John Koehler, MD (CEO) and Terry Buzzard, MD (Regional Medical Director), they operate the urgent care consulting firm of National Med Network and the ten clinics (in Illinois and Oklahoma) of Physicians Immediate Care.

 

Search PracticeVelocity.com

Urgent Care Clinic Directory

Why Use Practice Velocity?

Pain-Free

  • Urgent care setup in 2 weeks
  • Simple Internet access
  • No retrofit for urgent care

Peace-of-Mind

  • Checklist urgent care coding
  • Compliant urgent care codes

Profitability

  • Get paid for what you do
  • Increase urgent care revenue
  • More center patients per hour