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Becoming Their Clinic: Making Patient Experience Your Growth Engine

This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps them coming back. By transforming disconnected interactions into seamless, personalized journeys, you’ll eliminate friction and expand your patient base.
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Becoming Their Clinic: Making Patient Experience Your Growth Engine
Ladera Urgent Care, Integrative Urgent Care

Ladera Urgent Care, Integrative Urgent Care

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How to Drive Patient Satisfaction With Shorter Urgent Care Visits

How to Drive Patient Satisfaction With Shorter Urgent Care Visits

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Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

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Update on Medicare Operations: Telehealth, Claims Processing, and Medicare Administrative Contractors Status During the Shutdown 

Update on Medicare Operations: Telehealth, Claims Processing, and Medicare Administrative Contractors Status During the Shutdown 

In the absence of a federal budget bill or continuing resolution, the government shut down on October 1, 2025, many...
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September Industry Notes: Upcoming Code Change From the Medicare Bulletin:

September Industry Notes: Upcoming Code Change From the Medicare Bulletin:

For combination tests that are read visually, CPT code 87812 QW will be effective January 1, 2026. Until then, laboratories may bill CPT...
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More Coding Advice from Experity RCM Team: Multiple Codes Same Body Area

More Coding Advice from Experity RCM Team: Multiple Codes Same Body Area

Something that we see frequently is multiple diagnosis codes related to the same body area being selected and billed on...
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Mastering Urgent Care Revenue Cycle Management (RCM) to Maximize Collections

Mastering Urgent Care Revenue Cycle Management (RCM) to Maximize Collections

Revenue cycle management (RCM) may not be the most glamorous part of urgent care, but it is one of the...
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Coding Advice from Experity RCM Team

Coding Advice from Experity RCM Team

We are finding that payers are wanting the symptom code of why they performed the lab, not a definitive diagnosis...
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Seasonal Flu Vaccines 2025-2026

Seasonal Flu Vaccines 2025-2026

Vaccinations are usually billed with two CPT® codes: one for the vaccine and one for the administration of the vaccine....
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ICD 10 changes impacting Urgent Care in 2025 

ICD 10 changes impacting Urgent Care in 2025 

ICD10 has been ever changing since it was first adopted ten years ago. Each year the Centers for Medicare &...
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August Industry Notes: Medicaid, Worker’s Comp, and Payer Updates

August Industry Notes: Medicaid, Worker’s Comp, and Payer Updates

Kentucky Medicaid Announcement  On July 29, 2025, the Cabinet for Health and Family Services was notified of a technical issue...
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July Industry Notes: Cigna Reimbursement Policy 

July Industry Notes: Cigna Reimbursement Policy 

Notification: Effective 10/01/2025 Cigna has developed a new reimbursement policy, Cigna may adjust the E/M CPT® code 99204- 99205, 99214-99215,...
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June Industry Notes: Aetna Quick Payment With Coordination of Benefits 

June Industry Notes: Aetna Quick Payment With Coordination of Benefits 

Aetna Quick Payment With Coordination of Benefits  Coordination of benefits (COB) is a process that identifies which health plan is...
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Humana Diagnostic Testing of Influenza

Humana Diagnostic Testing of Influenza

Humana Claims Payment Policy Subject: Laboratory – Diagnostic Testing of Influenza    Medicare Advantage Payment Policy As a Medicare Advantage plan,...
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Humana Z-Code Billing for Molecular Diagnostic Testing

Humana Z-Code Billing for Molecular Diagnostic Testing

Humana Claims Payment Policy   Subject: Z-Code Billing for Molecular Diagnostic Testing    Medicare Advantage Plan Palmetto Region  The Molecular Diagnostic Services...
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