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Becoming Their Clinic: Making Patient Experience Your Growth Engine

This free 45-minute webinar will show you new ways to gain and grow the kind of patient engagement that keeps them coming back. By transforming disconnected interactions into seamless, personalized journeys, you’ll eliminate friction and expand your patient base.
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Becoming Their Clinic: Making Patient Experience Your Growth Engine
Ladera Urgent Care, Integrative Urgent Care

Ladera Urgent Care, Integrative Urgent Care

casestudies Case Studies
How to Drive Patient Satisfaction With Shorter Urgent Care Visits

How to Drive Patient Satisfaction With Shorter Urgent Care Visits

ebooks eBooks
Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

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How AI at the Front Desk Restores Human Connection 

How AI at the Front Desk Restores Human Connection 

Imagine a patient calling your urgent care clinic — and no one answers. Unfortunately, this isn’t rare. Nearly half of...
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The Hidden Cost of Missed Calls in Urgent Care — and How to Fix It

The Hidden Cost of Missed Calls in Urgent Care — and How to Fix It

In urgent care, every call matters. Yet many clinics lose patients and revenue every day because calls go unanswered. Research...
articles Blog
Proven Gains in Revenue, Time, and Care: Forrester’s TEI Study on Experity

Proven Gains in Revenue, Time, and Care: Forrester’s TEI Study on Experity

Urgent care leaders are facing a growing mandate — deliver efficient, patient-centered care while supporting rapid business growth. To better...
articles Blog
The Rise of the Invisible Tech Stack in Urgent Care

The Rise of the Invisible Tech Stack in Urgent Care

How high-performing clinics are winning by making technology disappear Featured on Dx: The Podcast Urgent care has always operated under...
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Every Urgent Care Touchpoint Is a Reputation Moment

Every Urgent Care Touchpoint Is a Reputation Moment

How the best urgent care operators turn daily interactions into long-term loyalty As heard on Dx: The Podcast Urgent care...
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How the Best Clinics Earn Loyalty in One Visit or Less

How the Best Clinics Earn Loyalty in One Visit or Less

What urgent care leaders are getting right — and how it builds trust from day one As heard on Dx:...
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From Click to Care: Designing a Modern Urgent Care Patient Journey

From Click to Care: Designing a Modern Urgent Care Patient Journey

In urgent care, delivering high-quality care quickly has always been the goal. But today’s patients want more than just efficiency...
articles Blog
Urgent Care as a Growth Engine: How Health Systems Can Unlock Revenue with the Right Tools

Urgent Care as a Growth Engine: How Health Systems Can Unlock Revenue with the Right Tools

Once viewed as a low-margin access point, on-demand care is now a strategic growth engine for forward-thinking health systems. With...
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Quick Guide: Solving Revenue Challenges in Urgent Care

Quick Guide: Solving Revenue Challenges in Urgent Care

This free guide walks through five of the most common revenue challenges urgent cares face and how to handle each...
ebooks eBooks
Expert Panel Discussion: Developing Emotional Intelligence in an AI World 

Expert Panel Discussion: Developing Emotional Intelligence in an AI World 

Join four clinic leaders as they explore how empathy, connection, and strategies that put patients first complement AI-driven efficiency. This...
webinars Webinars
Building Your Urgent Care Playbook to Improve Patient-Centered Care

Building Your Urgent Care Playbook to Improve Patient-Centered Care

Despite the advancements in convenience and accessibility, patients are reporting extreme dissatisfaction with healthcare – not only around costs and...
articles Blog
How to Capitalize on X-rays Without Hiring Radiologists

How to Capitalize on X-rays Without Hiring Radiologists

X-rays are a defining feature of urgent care and a convenience that can help patients save a lot of time...
articles Blog
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