Software Client Agenda


Saturday, October 1

12:00pm-2:00pm Registration Magnolia Mezzanine
2:00pm-3:00pm Ten Mega Trends Affecting Urgent Care in 2017 — Dr. David Stern, CEO & Founder Cheekwood H-G
3:00pm-3:15pm Break Magnolia Mezzanine
3:15pm-4:15pm Using Key Performance Indicators to Measure, Track and Improve Performance in Urgent Care — Alan Ayers, VP of Strategy Cheekwood H–G
4:15pm-5:15pm PV Software: A Year in Review and What’s Coming Soon — Robyn Conti, Director of Software Support Cheekwood H–G
5:15pm-6:00pm Break  
6:00pm-9:00pm Networking Reception Delta Pavilion

Sunday, October 2

7:00am-8:00am Breakfast Delta Pavilion
8:00am-10:00am Session One Cheekwood H
10:00am-10:15am Break Magnolia Mezzanine
10:15am-12:15pm Session Two Cheekwood H
12:15pm-12:30pm Boxed Lunch Break Magnolia Mezzanine
12:30pm-2:30pm Session Three Cheekwood H
2:30pm Conference Concludes  

Topics to be covered in the three sessions include:

  • Connect Center — Setup and How to Use
  • Support & Audit
  • Collaboration Compass — Payers ERA, Payers Electronic vs Paper, Electronic Secondary
  • Payer Fee Schedules
  • Quick Visits
  • State Specific Forms
  • Scanning & Document Categories
  • Eprescribing for Controlled Substances
  • Charge Entry — Auto Code Set Up, Messaging, Putting Claims on Hold, Billing Tasks
  • Corporate Protocols
  • ERA, Payment Posting, Denials — Using ERA, Associating Documents/Renaming, Scanning EOBs, Posting Denials and Recoups, Deleting or Reversing a Payment
  • Worklists — Set Up, Unassigned, Working a Worklist (Insurance and Patient), Refund Worklist
  • Reports — FIN, PRD, Top 3
  • Functionality — Online Bill Pay, Credit Card Pre-Auth, Corrected Claims, Elect Secondaries, Mass Release and Resend, Auto Statements, WC Electronic, New RTE

Provider Sessions

  • Urgent Care Operations – Logan McCall, ZipClinic
    • Determining appropriate staffing levels, identifying ways to cut costs and increase efficiency, defining KPIs to measure success, managing the administrative and clinical support team
  • Getting the Most Out of PV Software – Dr. Wayne Sebastiano
  • Teleradiology and Other Integrations with PV Software – Dr. David Stern, Practice Velocity, CEO & Founder
  • Employer Portal, Patient Portal, RTE – Kristina Flores, Practice Velocity, Product Owner
  • Teleradiology Specialists and Other Integrations – Dr. David Stern, Practice Velocity, CEO & Founder
  • State Dispensing Laws – Aidarex